Policies & Information

Please arrive to your scheduled appointments 15 minutes early to begin your intake process.

(i.e., if your appointment is at 10:00am, you are expected to arrive at 9:45am.)

Payments Accepted

We currently honor:

  • All Major Credit Cards/Debit Cards including: Visa, Mastercard, Discover Card & American Express.
  • Cash Payment**
  • This business does NOT currently accept any form of insurance. 

**We kindly ask that you bring exact change to your appointments, as we do not keep any change in the office for safety purposes.

Late Arrivals/

Rescheduling

Arriving late to your appointment will leave you with a couple of options:

  • Reschedule your missed appointment for a later date that day and only pay 50% of your original sessions fee. (Note: Your late arrival must be communicated to the therapist ASAP or you are not eligible for this option!)
  • Your session time will be shortened due to the late arrival and you will still be expected to pay the full price of your scheduled appointment.
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24-Hour Cancellation Fee

Your appointment reminders are sent out 48 hours ahead of time via email and text message by Square. Other than emergencies, this gives you plenty of time to avoid a cancellation fee.

If you are looking to reschedule your appointment for a later date instead of cancelling altogether within 24 hours of your next appointment, you will only be charged a "Reschedule Fee."

No-Call, No-Show Policy

Missing an appointment altogether will result in an invoice being sent via your email provided to us by you to be paid for 100% of your missed appointment. Your session being deemed a "No-Call, No-Show" will NOT, by any means, make you eligible to receive the option of our reschedule fee.

Regardless, if you arrive to your appointment 15 minutes or greater late to your appointment, (without communicating to the therapist of your arrival at all) your session will be terminated for that day and you will be emailed an invoice. The best way to prevent this is to communicate with us!